Frequently asked
questions

🧴Product Questions

Are TMP products safe for all breeds and ages?

Yes! Our formulas are gentle and pet-safe for all breeds, sizes, and ages — from playful puppies to wise old furballs. 🐕🐾

Are your products made with natural ingredients?

Absolutely. TMP products are plant-derived, clean-label, and crafted with only the good stuff — no harsh chemicals, no fluff.

Can I use TMP shampoo for both dogs and cats?

Our shampoos generally safe even for sensitive pets, but not all pets are the same, we recommend spot testing first or waiting for our cat-specific line (coming soon!).

🛒 Ordering & Shipping

Where can I buy TMP products?

You can shop The Mighty Pets on Shopee, Lazada, and TikTok Shop. Just visit our Shop page to find the links!

Do you ship nationwide?

Yes! All our partner platforms offer nationwide shipping across the Philippines. 🚚

Do you offer bundles or discounts?

Yes — check our Shopee, Lazada, and TikTok Shop stores regularly for promos, bundles, and exclusive offers!

📦 Returns & Issues

What if I received a damaged or incorrect item?

Oh no! Please report it through the platform you ordered from (Shopee, Lazada, or TikTok Shop) so we can make it right ASAP.

Can I return a product if my pet didn’t like it?

Since our products are considered personal care for pets, returns may be limited. Please check the return policy of the platform you ordered from.

🌿 Ingredient Safety

Are your products free from parabens, sulfates, and artificial dyes?

Yes — always. TMP is proudly free from parabens, sulfates, alcohols, and synthetic dyes. Clean, safe, and gentle.

My pet has sensitive skin. Can I still use TMP?

Yes! Our formulas are designed with sensitive pets in mind. If you're worried, start with a patch test and observe for any reaction.

🐕 Other

Are TMP products vet-approved?

While not prescription products, our formulas are developed with guidance from animal care professionals and meet high safety standards.